Frequently Asked Questions
Find answers to common questions about our premium tools
How often should I clean my Hakuhodo brushes?
For daily use, we recommend wiping the bristles on a soft cloth after each use. For a deep clean, use a mild, pH-balanced soap every 4-6 weeks to maintain fiber integrity.
Are your brushes cruelty-free?
We source our natural hair responsibly and maintain strict ethical standards. We also offer a wide range of high-quality synthetic 'S' series brushes for those seeking vegan options.
Why is my brush shedding?
Minor shedding is normal during the first few uses as loose hairs from the hand-binding process release. If shedding persists, please contact our support team.
What is the difference between goat and squirrel hair?
Goat hair is durable and excellent for blending and picking up pigment, while squirrel hair is exceptionally soft and ideal for a sheer, delicate finish.
Do you ship your products internationally?
Yes, we ship our professional beauty tools to customers worldwide via our global logistics partners.
Can I use cream products with natural hair brushes?
We recommend using synthetic or weasel hair brushes for cream products, as natural goat or squirrel hair can absorb too much oil and become damaged over time.